Privacy Policy – Moray Golf Tours

Last updated: October 2025

Moray Golf Tours (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make an enquiry, or book a tour with us.
Our website and services comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Moray Golf Tours
Part of AKH Business Group Ltd
Registered in Scotland
Website: www.moraygolftours.com
Email: bookings@moraygolftours.com

2. What Information We Collect

We collect and process the following information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Country of residence

  • Tour preferences and enquiry details

  • Accommodation requirements (if provided)

  • Accessibility or mobility requirements (optional)

  • Payment information (processed securely via Stripe, PayPal, or bank transfer)

  • Any additional information provided when contacting us

Information collected automatically

When you browse our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and tracking data (through Google Analytics and Search Console)

Photography and Media

As part of guided tours, we may capture photographs or video during your round.
We will:

  • Seek permission before using identifiable images on our website or social media

  • Respect any request not to be photographed or to withhold usage

  • Provide access to images included as part of your tour package

3. How We Use Your Information

We use your information to:

  • Manage enquiries and bookings

  • Provide guided golf tours, local transport, and photography services

  • Arrange third-party bookings (e.g., whisky distillery tours, local activities)

  • Process payments securely

  • Communicate updates before, during, and after your tour

  • Improve our services and website experience

  • Comply with legal obligations

We do not sell your information to any third parties.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to manage enquiries, bookings, and services

  • Consent – for marketing communications and photography usage

  • Legitimate interests – improving our website and user experience

  • Legal obligation – for accounting and tax requirements

5. Sharing Your Information

We only share your information when necessary to deliver your booked services, including:

  • Golf clubs

  • Whisky distilleries and activity providers

  • Accommodation providers (if arranged at your request)

  • Payment processors (Stripe, PayPal, banks)

  • Professional insurance and legal advisors (if required)

All third parties are required to maintain confidentiality and comply with data protection laws.

6. Data Storage and Security

We store your information securely using industry-standard safeguarding measures.
Your data may be stored in:

  • Secure email systems

  • Booking management tools

  • Payment processing platforms

  • Website hosting servers (SiteGround, WordPress)

We take steps to ensure your information is protected from unauthorised access, loss, or misuse.

7. How Long We Keep Your Data

We retain your information only for as long as necessary:

  • Enquiry details: up to 12 months

  • Booking information: up to 7 years (legal requirement for accounting)

  • Marketing consent: until you unsubscribe

  • Photography files: up to 3 years unless agreed otherwise

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of your data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent at any time

  • Object to processing

  • Request data portability

  • Make a complaint to the ICO (Information Commissioner’s Office)

To exercise these rights, contact us at bookings@moraygolftours.com

9. Cookies

We use cookies to improve website functionality and analyse performance.

These may include:

  • Essential functional cookies

  • Google Analytics tracking

  • Search Console tools

  • Social media embedded content (Instagram)

You can manage or disable cookies via your browser settings.

10. International Transfers

We may store some data via third-party services located outside the UK (e.g., email marketing platforms).
When this occurs, we ensure the provider meets UK GDPR transfer and security standards.

11. Links to Other Websites

Our website may link to golf clubs, whisky distilleries, accommodation, and other partners.
We are not responsible for their privacy practices, and we encourage you to review their policies.

12. Updates to This Policy

We may update this Privacy Policy occasionally.
Changes will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Moray Golf Tours
Email: bookings@moraygolftours.com
Website: www.moraygolftours.com